24 hour advance notice is required when cancelling an appointment. Unless there is an emergency or illness, you will be charged half the amount of your appointment. No shows (with no call) will be charged the full price. This amount must be paid prior to your next scheduled appointment.
If you arrive late to an appointment, the time cannot be extended.
Gift Certificates do not expire. If you are unable to redeem your gift certificate it may be transferred to another recipient, but no cash refunds will be issued.